Tuesday 20 May 2014

Pastel Partner Runtime Error 75: Path/File Access Error

This is a permissions error. It usually occurs when the workstation doesn't have full read and write access to the pastel folder on the server.

Check the properties of the Pastel folder on the server and make sure its attributes haven't been set to read only. Also, check the sharing permssions and make sure that everyone or the appropriate users have full read and write access to the folder.
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Monday 19 May 2014

Sage Evolution "Error Initialising Report Data" when running Accounts Payable Age Analysis


The above error may be encountered when a user tries running the Accounts Payable Age Analysis report in Sage Pastel Evolution.

The first probable cause of this error may be that a custom layout is being used. Corruption in the custom layout may throw this error.

If a custom layout is being used, you may try previewing the report using a standard layout to see if the error still pops up. If it doesn't, then you can be sure that the error is from the custom layout. You may then review the design and code of the custom layout to isolate the cause of the error.

In the unlikely event that the error still pops up, you may remedy this by creating a new evolution common database and linking it to the company. Any customizations may then be redone.

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